HOW DOES SITEGROUND COMPARE TO OTHER HOSTS?
The results on this page are based on tests with real accounts on 12 of the most popular web hosts on the affiliate market: Bluehost, HostGator, iPage, Fatcow, Justhost, AsmallOrange, InMotion, WebhostingHub, Arvixe, GoDaddy, GreenGeeks and A2Hosting.
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SPEED
We have used Pingdom to test the loading time of identical WordPress websites hosted on the 12 different hosting companies. The faster loading result for SiteGround was achieved with the SuperCacher switched on for the website.
Apart from loading speed, we have tested how many hits can be successfully handled in two minutes by each of the 12 accounts with the same test WordPress website. The test was done with the help of the Siege testing and benchmark utility. The higher number of handled hits by SiteGround was achieved with the SuperCacher switched on for the website.
SECURITY
We tested a WordPress and Joomla related vulnerabilities announce publicly more than a 1 month before the test. On all 12 tested hosts both vulnerability were still exploitable with no problem. At SiteGround both were patched on server level at SiteGround in up to 48 hours after their public announcement: WPTouch vulnerability patch and Virtuemart Vulnerability patch.
SiteGround were the pioneers in applying effective account isolation mechanisms to the shared hosting environment. Nowadays, most of the shared hosts apply similar techniques but it is still possible to see an environment that is not properly isolated.
SUPPORT
When you call on the phone you usually have a pressing issue. Having your call picked up immediately is really important. Unfortunately this does not happened everywhere.
We contacted the LiveChat of the 12 tested companies and SiteGround with one and the same simple request and recorded how much time was need for the issue resolution including the wait time before the chat was picked up.
We asked each company 3 questions over their ticketing systems: one general, one WordPress related and one Joomla related. We averaged the first response time and the resolution times for each company base on these three questions.
